Returns and Refund Policy

The following terms are applicable for any products that You purchased with Us.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Application means the software program provided by the Company downloaded by You on any electronic device, named Woof & Bark

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Woof and Bark Ltd, 1 Hares Lane, Southport, PR8 5LG.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Application or the Website or both.

Website refers to Woof & Bark, accessible from http://www.woofandbark.online

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to return Your Order within 30 days without giving any reason for doing so.

The deadline for returning an Order is 30 days from the date on which You received the Goods. Goods returned must be in an unused condition and in the original sealed packaging. You must contact us by email to inform you are returning your order.

By email: info@woofandbark.online

By visiting this page on our website: http://www.woofandbark.online/contact

We will reimburse You  as soon as possible, but no later than 14 days from the day on which We receive the returned Goods. We will issue the refund to the same payment method You used for the Order.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 30 days
• The Goods are unused and in the original sealed packaging

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:

Woof & Bark 

1 Hares Lane 

Southport

PR8 5LG

We cannot be held responsible for Goods being damaged or lost during return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@woofandbark.online

By visiting this page on our website: http://www.woofandbark.online/contact

This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

Last updated: April 28, 2024